Genuine OEM Painted Parts
Genuine OEM Painted Parts

FAQ

Frequently Asked Questions

When you place an order, we’ll ask for your VIN and paint code. Using this information, we work directly with the vehicle manufacturer to confirm exactly which part fits your specific vehicle and to double-check your paint code. For example, if your car needs a rear bumper with backup sensors, we’ll verify those details using your VIN to ensure a perfect match.
Please note: This process applies to Genuine OEM parts. If you need us to verify an OE Replacement part, just let us know in your order notes or reach out to our team.
Aftermarket OE Replacement parts are made by third-party manufacturers—not the original vehicle maker. They’re a popular, cost-effective alternative to OEM parts, though exact fitment isn’t always guaranteed like with genuine parts.
  • High-quality options designed to meet OEM standards
  • Built to look and function like original parts
  • More budget-friendly—often 20–60% less than OEM
  • Ideal for older vehicles or anyone wanting to save without sacrificing quality
  • While fit can vary, our team carefully selects and inspects each part to ensure the best possible match for your vehicle
A Genuine OEM (Original Equipment Manufacturer) part comes straight from your vehicle’s manufacturer, like Honda or BMW. These parts are identical to what was originally installed on your car, ensuring precise fit and finish every time.
  • Sourced directly from the vehicle manufacturer
  • Guaranteed perfect fitment—no installation surprises
  • Matches the original part exactly for seamless integration
  • Ideal for leased vehicles or anyone wanting to maintain 100% original components

We provide the painted part itself—such as the bumper or tailgate—without additional hardware, grilles, or trim pieces. Most existing components from your original part can be transferred over to the new one, as long as they’re still in good condition

We use PPG Envirobase High Performance Waterborne Paint—the same type trusted by leading vehicle manufacturers. This ensures a durable, factory-quality finish that matches your car’s original color.

Although your part is dry and ready to install when it arrives, automotive paint continues to cure beneath the surface. For best results, wait 30–45 days after painting before applying a clear bra, wax, or similar products. This allows the paint to fully cure and ensures long-lasting protection

At this time, we’re unable to paint and ship aftermarket body kits. These kits often require modifications during installation, which makes it difficult to guarantee a perfect fit and finish before they’re installed on your vehicle.

Absolutely! If you have any questions or need guidance during installation, just reach out to us. We’re here to help and want to make sure you feel confident every step of the way.

After you place your order, it takes about 5–7 business days (1 to 1.5 weeks) to prepare your new part for pick-up, delivery, or shipping. If you choose nationwide shipping, please allow an additional 3–5 business days for transit.

No, we never fold bumpers or any parts for shipping. Each item is carefully packaged to protect the fresh paint and ensure it arrives in perfect condition. We ship to all 50 states in the continental USA.

The white powder is just baby powder, used to protect the paint from sticking to the bubble wrap during shipping or delivery. Simply rinse your part with water to remove it—your paint will be perfectly preserved underneath

This is known as imprinting and, while uncommon, it’s easy to fix. Simply use a microfiber towel with a rubbing compound—like Meguiar’s Ultimate Compound—to gently buff out the mark. If you’d like us to send you a rubbing compound, just let us know and we’ll be happy to help.

All shipments are fully insured against damage during transit. When your part arrives, please inspect it right away and note any box damage with the delivery driver. If you find any damage, take photos of both the box and the part, then contact us—we’ll handle the claim process and make things right for you.

Your paint code is usually listed on your vehicle’s information sticker—commonly found inside the driver-side door jamb, the glove box, or under the hood. If you can’t find it, don’t worry! Just provide your VIN and a general color (like black, white, or blue) when you order, and we’ll confirm the exact paint code for you.

If you don’t see your vehicle or the specific part listed, just fill out the form on our part inquiry page or reach out through our contact page. Our team will be happy to help you track down exactly what you need.
We accept returns as long as items are in the same condition as when you received them. If you receive an incorrect, damaged, or defective part, we’ll replace it at no cost to you. Just contact us with photos of the issue, and our team will guide you through the next steps. If a return is needed, we’ll provide a prepaid shipping label and instructions. Once we receive the item, you’ll be refunded the purchase price, taxes, and any applicable shipping costs.
If you change your mind or no longer want the part, you can return it in new condition and original packaging for a refund of the item price and taxes (shipping costs are not refunded unless the return is due to our error). Please note, returns that don’t meet our requirements may be refused.

No, since the parts we are sending you are direct bolt-on, OEM or OE Replacement parts, you can use all the hardware that is currently on your vehicle for installation. If you want to use all new hardware or need hardware, we recommend contacting your local dealer for any unpainted parts.

We no longer provide mobile installation, but we do offer installation services at our facility in Eaton, CO. If you’re interested, just contact us to schedule your appointment.

Yes! Every part comes with our Lifetime Warranty and Satisfaction Guarantee. If you experience any issues or aren’t completely satisfied, just contact us—we’re committed to making things right and ensuring you’re happy with your purchase.

Our Lifetime Warranty covers any fading, peeling, or cracking of the paint under normal use—thanks to our commitment to top-quality materials and finishes. Please note, the warranty doesn’t cover damage from chemicals or physical impacts.

Yes. The warranty is void if the part is damaged by accidents, improper installation, chemical exposure, or any physical impact. To keep your coverage intact, be sure to follow recommended care and maintenance guidelines.

To start a warranty claim, simply email our customer service team at admin@genuineoempaintedparts.com. We’ll walk you through the process, which usually includes sending photos of the issue and, if needed, returning the part for inspection.